When to prioritise investing in technology projects

Should your business prioritize investing in process automation projects? One of the core benefits of modern business process automation is the ability for your business to create a more efficient and seamless customer experience. Whether you want to reduce service time, improve accuracy, or cut costs, modern business process automation tools (BPA tools) can help…


Welcome to the world of Process Automation, a dynamic domain that combines technology, strategy, and innovation. Process Automation or Business Process Automation (BPA), as the name implies, is all about automating complex business processes by leveraging technological advancements and digital methodology. As a vital aspect of the digital transformation journey, process automation provides a wealth of benefits ranging from operational efficiency, cost savings, enhanced customer service, improved accuracy, compliance, and adaptability to business evolution.

The automated software and apps replace manual and repetitive activities. Intricate processes such as customer relationship management, data integration, resource planning, project management and more are streamlined, paving the way for confident decision-making and proactive business strategies. This revolutionising concept stands at the heart of not just organisational efficiency, but digital progression at large.

In recent years, the bespoke market for software, app and web development has seen an exponential rise, driven by a surge in demand from startups to large organisations seeking customized solutions tailored to their specific business needs. International Data Corporation (IDC) predicts that worldwide spending on process automation will reach nearly $232 billion by 2024, signaling the importance of this trend in the digital economy.

With advancements like Robotic Process Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML) making significant strides, process automation is not just about process execution anymore, but also focuses on intelligent decision-making. Bringing about standardisation, predictability, and transparency, businesses are unlocking a greater potential to break through their operational constraints.

Moreover, companies that have adopted process automation report that they can redirect their resources towards strategic initiatives, enhancing creativity and innovation. According to a report by Deloitte, around 53% of companies are beginning their process automation journey, and they estimate that this number will nearly double in the next two years.

Despite the myriad benefits, embarking on the process automation journey requires careful planning and execution. However, the rewards are substantial for those who are willing to invest their time and resources. As the traditional boundaries of business continue to blur, with software and data becoming the new currency for competitive edge, navigating the process automation landscape will indeed be a journey worth embarking on.

We hope this comprehensive introduction aids you in understanding the significance of process automation and its impact on the bespoke software / app / web development market. To delve deeper into this fascinating domain, feel free to browse the Process Automation section of our blog.

You are also welcome to explore our main blog for a variety of other insightful discussions on trending topics in software and app development. If you’d like to have a conversation about automation or any other topic, do reach out to us through our contact page. We at Yorkshire Apps are always eager to share and exchange knowledge!

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